18 months of track record at the Mildura Townhouse — exactly what was committed to at the outset, and exactly what was delivered.
Every payment made.
Every week. No exceptions.
Zero repairs raised to the owner.
Zero vacancy. Zero arrears.
Rent increased without dispute.
Paid every week without fail. Never called about maintenance. Property maintained to a higher standard than any standard tenant would provide. Those were the promises. Here is the record.
Rent Payments
18/18
Received on time
Every payment made on time — zero exceptions, zero arrears across 18 months of active tenancy.
Average Clean Frequency
~3 Days
Between professional cleans
The property is cleaned and inspected after every guest stay. Most standard tenancies are inspected 2–3 times a year.
Owner Repairs
Zero
Raised in 18 months
All maintenance handled directly by OShann. The owner has not been contacted once.
The Detail
| Rent increase accepted without dispute. | When the agreed review came around in April 2026, we increased from $480 to $490 per week — no negotiation, no pushback. |
| Property furnished at our cost. | We furnished the property entirely at OShann’s expense before the tenancy began. The owner paid nothing. |
| Additional STR insurance arranged and paid by us. | Approximately $350 per year, covered by OShann — not passed to the owner. |
| Zero vacancy since the day we signed. | The owner has received income every single week of the tenancy, including periods when a standard tenant might have been between leases. |
Guaranteed Income
Year One
$480/wk
Apr 2025 – Mar 2026
Year Two
$490/wk
Apr 2026 – Mar 2027
Year Three
$500/wk
Apr 2027 – Mar 2028
Total Guaranteed
$76,440
Paid regardless of
our occupancy
All increases were agreed upfront and written into the lease. There is no annual review, no negotiation, and no uncertainty.
How It Compares
This isn’t a criticism of standard tenants. But it is worth being clear about what the difference looks like in practice — because most owners don’t know until they’ve experienced both.
| The question | Standard tenancy | OShann — what happened |
|---|---|---|
| Will I be paid every week? | Depends on the tenant. Most are fine — until they’re not. | Yes. 18 of 18 payments. Every week. |
| What if something breaks? | You get a call to approve. The property manager organises the tradie. You pay. | Nothing. We handle it. You’re not contacted. |
| How is the property looked after? | Inspected 2–3 times a year by a property manager. | Cleaned every ~3 days on average. Inspected after every stay — plus standard property manager inspections on top of that. |
| What happens when the tenant leaves? | Vacancy. Lost income. Re-advertising. New tenant risk. | Nothing changes. We’re still here. You’re still paid. |
| What do rent increases look like? | Annual review. Sometimes contested. Sometimes delayed. | Pre-agreed and written in. No review required. |
The professional tenancy model is built around one idea: a property owner should be able to earn income from their asset without it becoming a second job. No calls about leaking taps. No chasing rent. No worrying about what a vacancy will cost.
The record at the Mildura Townhouse reflects what this model looks like when it works as intended. Every commitment made at the outset of the tenancy has been met. The owner has received guaranteed rent, had zero involvement in operations, and their property has been maintained to a standard most owners only see in display homes.
This page is prepared for owners considering the same arrangement. If you have questions, Luke O’Shannessy is available to walk through anything in person.